HELLO RACHE®HEALTHCARE VIRTUAL ASSISTANT® (HVA)

Trusted By Thousands of Practices Worldwide

2019 HelloRache Annual Conference in Manila

Foundational Training

Our independent Healthcare Virtual Assistants® are trained extensively in common/specialty medical terminology and medical scribing.

They all have a background in a medical profession - mostly registered nurses, but can vary.

The Same Person

After reviewing our database of online profiles, our clients are able to pick and choose who they would like to work with. They get to work with the same independent Healthcare Virtual Assistant®, every day - much like an in-office worker.

Consistency and specific workflow is key. This allows our clients to build a long-term working relationship.

HIPAA Training

All of our independent Healthcare Virtual Assistants® are certified in HIPAA training. We run NBI background checks on each of our HVAs and make sure that is free and clear. Our clients will have access to these professional documents such as HIPAA training certificate, photo ID, diploma, NBI background check.

Security & Time Tracking

During our vetting process our independent HVAs are required to undergo and pass computer security/technical audits. We do track and monitor all of our independent Healthcare Virtual Assistants® time using an online time tracking software. It tracks mouse and keyboard movements/activity. Our clients will have a login to access this as well.

See How Dr. Rabin Works With A Healthcare Virtual Assistant®

Get The Help You Need

Healthcare Virtual Assistants® come with virtually no overheads attached compared to in-person worker who require space, equipment and amenities, so this can make a real difference in your practice.

Our pricing is $9.50 per hour with no contracts and no setup fees.

Virtual Scribe Saves Time

They Are Real Time Savers

Healthcare Virtual Assistants® provide a further benefit as the workload is lessened on your in-house staff; this allows your staff to be freed up to concentrate on income generation in the form of ancillary testing and procedures. This, in turn, can lead to increased wages and bonuses for your staff which can boost morale and maximize the level of customer service being delivered.

Gives Patients Better Relationships With Doctors & Providers

The one drawback with having an in-person scribe is that the examination room can be a highly personal setting. Many patients may become anxious that someone else is present due to the invasive and personal nature of their appointment.

A virtual scribe, however, nullifies this anxiety as patients find them less intrusive and they help to maintain that age old feeling of privacy in the doctor’s office.

Virtual Scribe Relationship
Medical Answering Service

Reduce the Admin Workload

Running a medical practice is not a simple business and with the rapid increase of new statutes and new procedures, the paperwork involved is becoming a real nightmare; in-house admin staff are finding that more and more of their time is being taken up with menial tasks that provide little value for the practice and its patients.

The presence of a fully trained virtual receptionist, though, means that your admin staff have the opportunity to pass less time crucial admin tasks over whilst they concentrate on more pressing tasks. This ever present backup solution for admin allows a better service to be provided by your practice and also reduces the stress on your in-house staff which can easily lead to frustration and mistakes.

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Discover what Hello Rache can do for you and your practice

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