Virtual Administrative Assistant for Medical Practices — Trained, HIPAA-Compliant Support

Day One

Healthcare experience, no learning curve

100%

HIPAA-trained & certified

$9.50/hr

No contracts, no setup fees

Scheduling and Patient Communication

Healthcare Virtual Assistant® professionals manage daily scheduling and communication tasks. For practices that need dedicated front-desk coverage rather than admin support alone, our Virtual Administrative Medical Assistants work alongside a virtual receptionist to handle:

• Appointment reminders and follow-up communication
• Referral coordination and appointment confirmations
• Appointment scheduling and calendar management
• Patient portal message management
• Inbound and outbound patient calls

Insurance Verification and Prior Authorizations

A trained healthcare administrator helps reduce insurance delays and coverage-related issues. See exactly what's included — and what it costs — when Virtual Medical Administrative Assistants handle this for your practice:

• Administrative support for reducing coverage-related claim issues
• Eligibility checks and documentation updates
• Prior authorization requests and follow-ups
• Insurance verification before appointments
• Coordination with insurance providers

EHR Updates and Documentation Support

Virtual administrative medical assistants support healthcare practice documentation workflows by supporting providers with documentation-related tasks, updating patient records, and managing referrals. Practices with heavier charting needs often pair this role with a dedicated Virtual Administrative Medical Assistants scribe service.

Documentation-heavy practices often benefit from a dedicated virtual scribe service.

• Supporting providers with documentation-related tasks
• Updating patient records in EMR and EHR systems
• Entering patient data into existing workflows
• Managing referrals and intake information

Documentation-heavy practices often benefit from a dedicated virtual scribe service.

Billing Coordination and Back-Office Support

A Healthcare Virtual Assistant® Professional provides back-office support and billing coordination workflows. Curious what this could save your practice? Run the numbers with our Virtual Medical Administrative Assistants cost calculator.

• Communication between departments and providers
• Administrative reporting support
• Outstanding claims follow-ups
• Back-office coordination tasks
• Billing submission support