Say Hello to Your Live Healthcare Virtual Assistant®

We provide medical, dental, and veterinary professionals with Healthcare Virtual Assistants (HVAs) to improve workflow, save time, and make more money by removing the burden of in-room EMR documentation and other back-office tasks.


Healthcare Professionals

Our Healthcare Virtual Assistants are registered nurses and other medical professionals based in the Philippines. Our clients work with the same virtual assistant everyday to ensure consistency.

Flat-Rate Pricing

Our pricing is the lowest in the industry at $9 per hour with no contracts and no setup fees. Our service is about half the cost of an in-office employee.


Your Healthcare Virtual Assistant can be trained in any EMR/EHR, and they will familiarize themselves with your workflow.

HIPAA Trained

All Healthcare Virtual Assistants receive training on proper privacy practices and complete a HIPAA training program.

Dr. Carnett at HelloRache

For Doctors, by a Doctor

Hello Rache was founded by Dr. Mark Carnett, a family physician, in 2017.

He wanted to find a better solution after years of fighting with his EMR and working after 5 PM.

That’s when Hello Rache was born
Dr. Carnett has been using HelloRache healthcare virtual assistants in his practice in Arizona for three years now
It has saved him lots of stress, money, and most importantly, time

Marvin at HelloRache Admin

Virtual Medical Scribe

Connect via secure and encrypted video conferencing software on your tablet/computer and take your healthcare virtual assistant along into the patient exam room. They will type and live chart the patient visit real time, directly into your specific EMR.

Virtual Medical Receptionist

Our Healthcare Virtual Assistants® can be connected to your current phone system and are able to make/receive calls just like they are sitting in your office. They can schedule patients, confirm appointments, call insurance companies + more.

Virtual Administrative Assistant

Our Healthcare Virtual Assistants® can help with administrative, back-office tasks in your office. We have clients that use their healthcare virtual assistants with referrals, authorizations, prescription refills, medical records management, medical billing, insurance verifications, eligibility, and much more.

Dental Virtual Assistants

Our Dental Healthcare Virtual Assistants® can assist your dental practice in many ways. You can delegate back-office tasks, patient scheduling, appointment confirmations, virtual scribing, and much more.

Veterinary Virtual Assistants

Our Veterinary Healthcare Virtual Assistants® can help with answering the phones, paperwork, administrative duties, and even help with patient exam charting into your specific Veterinary software.

Medical Transcription

Upload your recorded dictation to a secure cloud based file sharing service and have it transcribed into the patient’s chart.

Custom Office Needs

If you have a job that’s not mentioned, your virtual assistant can typically be trained to complete it.

Ana at HelloRache - iPad

Hello Rache Hearts Outsourcing

Guilt-Free Outsourcing

100% of our healthcare virtual assistant® workforce is based in the Philippines–a beautiful
country known for a friendly, hard-working labor force.

By hiring through Hello Rache, you are providing steady work
and a higher standard of living to Filipino families.

Healthcare Virtual Assistants Located in Philippines