Say Hello to Your Live Healthcare Virtual Assistant®
We provide doctors & medical professionals with healthcare virtual assistants (HVAs) to improve workflow, save time, and make more money by removing the burden of in-room EMR documentation and other back-office tasks.
Our Healthcare Virtual Assistants are registered nurses and other medical professionals based in the Philippines. Our clients work with the same virtual assistant everyday to ensure consistency.
Our pricing is the lowest in the industry with no contracts and no setup fees. Our service is about half the cost of an in-office employee.
Use Any EMR/EHR
Your Healthcare Virtual Assistant can be trained in any EMR/EHR, and they will familiarize themselves with your workflow.
All Healthcare Virtual Assistants receive training on proper privacy practices and complete a HIPAA training program.
For Doctors, by a Doctor
Hello Rache was founded by Dr. Mark Carnett, a family physician, in 2017.
He wanted to find a better solution after years of fighting with his EMR and working after 5 PM.
That’s when Hello Rache was born
Dr. Carnett has been using HelloRache healthcare virtual assistants in his practice in Arizona for three years now
It has saved him lots of stress, money, and most importantly, time
Virtual Medical Scribe
Connect via HIPAA-compliant video conferencing software on your tablet/computer and take your healthcare virtual assistant along into the patient exam room. They will type and live chart the patient visit real time, directly into your specific EMR.
Virtual Medical Receptionist
Our healthcare virtual assistants can be connected to your current phone system and are able to make/receive calls just like they are sitting in your office. They can schedule patients, confirm appointments, call insurance companies + more.
Virtual Administrative Assistant
Our healthcare virtual assistants can help with administrative, back-office tasks in your office. We have clients that use their healthcare virtual assistants with referrals, authorizations, prescription refills, medical records management, medical billing, insurance verifications, eligibility, and much more.
Upload your recorded dictation to a HIPAA-compliant cloud based file sharing service and have it transcribed into the patient’s chart.
Custom Office Needs
If you have a job that’s not mentioned, your virtual assistant can typically be trained to complete it.
By hiring through Hello Rache, you are providing steady employment
and a higher standard of living to Filipino families.