100% HIPAA Compliant
All VAs are HIPAA-certified with strict data security protocols and BAA agreements.
Our Services
Virtual Assistants for Every Healthcare Practice
From medical scribing and EMR documentation to billing, scheduling, and patient coordination — Hello Rache provides HIPAA-compliant virtual assistants trained for your specialty.
Comprehensive VA Services
Our virtual assistants are trained to handle the full spectrum of healthcare administrative tasks.
EMR & EHR Documentation
Real-time charting, SOAP notes, and clinical documentation directly into your preferred electronic health record system.
Epic
Athenahealth
eClinicalWorks
DrChrono
Virtual Receptionist
Professional front-desk support including call handling, appointment scheduling, patient inquiries, and message management.
Call answering
Scheduling
Patient inquiries
Messages
Medical Scribing
Trained medical scribes join your encounters virtually to document visits in real-time, so you never chart after hours again.
Live scribing
Post-visit notes
H&P documentation
Procedure notes
Billing & Coding Support
Accurate CPT and ICD-10 coding, claims submission, denial management, and revenue cycle support to maximize reimbursement.
CPT/ICD-10 coding
Claims submission
Denial appeals
A/R follow-up
Patient Coordination
End-to-end patient journey support from intake forms and insurance verification to referrals and follow-up scheduling.
Intake forms
Insurance verification
Referrals
Follow-ups
Telehealth Support
Manage virtual waiting rooms, handle technical troubleshooting, and ensure smooth telehealth sessions for providers and patients.
Virtual waiting room
Tech support
Session setup
Documentation
Tailored for Your Practice
We train our VAs specifically for your medical specialty, ensuring they understand your unique workflows and requirements.
HVAs for Primary Care Practices
Charting
EMR Documentation
Scheduling
Patient Intake
Prescription Refill Coordination
Referral management
HVAs for Ophthalmology Practices
Order Processing
Pre-authorization
Followups
Documentation
Charting
Recalls
HVAs for Mental Health Practices
Note Transcription
Treatment Plan Documentation
Reminders
Outreach
Insurance
Billing
HVAs for Internal Medicine Practices
Charting
Follow-ups
Chronic Care Management
Front Desk
Pre-Authorization
HVAs for Dermatology Practices
Documentation
Biopsy Tracking
Follow-ups
Referral Coordination
EMR Template Customization
HVAs for Podiatry Practices
Documentation
Charting
Billing
Coding Support
DME Order Management
Patient Follow-up
HVAs for Holistic Practices
Documentation
Patient Intake
Product Order Management
Appointment Scheduling
Patient Follow-up
HVAs for Functional Medicine Practice
Patient Intake
Billing
Appointment Scheduling
Patient Follow-up
Tailored for Your Practice
We train our VAs specifically for your medical specialty, ensuring they understand your unique workflows and requirements.
Our Community of Healthcare Professionals
Behind every Hello Rache assistant is a trained healthcare professional trusted by medical and dental practices nationwide.
0+
Successful Placements
0+
Practices & Medical Groups Served
0%
HIPAA-Compliant Assistants
Discover what Hello Rache can do for your practice
Tell us about your practice and book a call to discuss your needs.
Get Matched With a Virtual Assistant