Services

Virtual Optometrist Assistant for Optometry Practices

Get a dedicated virtual optometrist assistant trained to support eye care practices with scheduling, insurance verification, patient communication, and day-to-day administrative tasks. Our virtual optometrist assistants work exclusively with optometry practices and understand the workflows, systems, and patient needs unique to eye care clinics.

Get Started with an Optometry Assistant

Why Choose Our Virtual Optometrist Assistants

Our virtual optometrist assistants are trained specifically to support the administrative and operational needs of optometry practices.

Optometry-Specific Training

Trained in optometry terminology, common workflows, and front-office operations so they can support your practice with minimal ramp-up time.

Dedicated Assistant

Work with the same virtual optometrist assistant each day, ensuring consistency, familiarity with your practice, and reliable support.

HIPAA-Trained & Compliant

All assistants are HIPAA-trained and undergo background checks, helping protect patient information and maintain compliance.

See more about HIPAA-Training

Secure Time & Activity Tracking

Secure time and activity tracking provides full visibility into work completed, so you only pay for productive hours.

Practice Benefits of a Virtual Optometrist Assistant

Hiring a virtual optometrist assistant helps eye care practices reduce overhead, improve efficiency, and deliver a better patient experience.

Extended Operating Hours

Our virtual optometrist assistants can work flexible hours, including evenings and weekends, allowing your practice to extend availability without adding in-office staff.

Minimal Equipment Costs

Virtual optometrist assistants use their own equipment and internet connection, eliminating the need for additional computers, office space, or IT maintenance.

Scalable Workforce

Easily scale administrative support up or down based on patient volume, seasonal demand, or practice growth—without the burden of hiring and training additional staff.

Improved Patient Experience

With administrative tasks handled efficiently, your in-office team can focus more time on patient care, leading to smoother visits and a better overall experience.

What Does a Virtual Optometrist Assistant handle?

Our OHVAs are expertly trained to handle all aspects of optometry practice management, allowing you to focus on patient care.

Manage and organize patient appointments for eye exams and follow-up visits

Collect patient intake information and symptoms for pre-screening before eye exams

Provide patients with pre-visit information and post-appointment aftercare instructions

Verify vision insurance and confirm coverage prior to appointments

Send appointment, prescription, and follow-up reminders to patients

Coordinate referrals to ophthalmologists and other eye care specialists

Discover how a Virtual Optometry Assistant can support your practice

Tell us about your practice and schedule a call at a time that works best for you.

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