The healthcare industry is busy, very busy. And it’s so fast-paced that concerns continue to mount regarding the health and well-being of healthcare workers. Burnout is at an all-time high, so it’s crucial that your medical professionals are protected. People may say this is easier said than done, but the truth is you can make a big difference for your staff. Using the many different types of medical virtual assistants, you can significantly reduce the administrative burden of your healthcare professionals.
It’s an exciting prospect, but one which raises many questions for healthcare organizations. Who is a virtual assistant? What are the different types of medical virtual assistants? And where do you find these modern miracles of administrative duties? These are all excellent questions, and you’re in the right place to find the answers. Once you have this knowledge in your grasp, you can take your healthcare business into the 21st century and transform the service you offer your patients.
Understanding Virtual Assistants
Before you can get to grips with all the different types of medical virtual assistants, you need to understand the basics of a virtual assistant. Luckily, they’re a straightforward proposition. Imagine the many assistants you currently have running around your healthcare organization. This, essentially, is what a virtual assistant is. But, of course, the difference is they’re virtual. This means they’ll never step foot in your premises, and they don’t need to.
The rise of the virtual assistant would have been unimaginable 20 years ago. The internet speeds required to transmit huge amounts of data in a millisecond weren’t possible. And that’s exactly what a virtual assistant needs to remotely connect with an IT infrastructure. However, advances in internet technology mean this is now possible. Accordingly, as long as a virtual assistant has access to a high-speed internet connection and a PC, they can log in to your IT systems within seconds.
Naturally, the most immediate impact of this is that your healthcare business saves valuable real estate by working with remote assistants. The benefits, though, are much wider reaching. The short-term contracts associated with virtual assistants can save you up to 78% in operating costs. Then there’s the opportunity of using virtual assistants in different time zones to deliver 24/7 coverage, a necessity in healthcare. And you cannot underestimate the impact on your overall productivity, with virtual assistants taking on the administrative burden and freeing up your clinicians.
Exploring Different Types of Virtual Medical Assistants
The world of healthcare is a varied one, with countless different services often operating out of the same building. Therefore, it should come as no surprise that there are many different types of virtual medical assistants. All of these tend to have a specialty, and all of them are likely to be suitable for your healthcare setting. The most common virtual medical assistants are:
Virtual receptionist:
The first point of contact that your patients will have when they attend your premises is with your receptionist. However, your receptionist doesn’t have to be based on-site. Instead, a virtual receptionist can easily take on this duty. As well as greeting patients and visitors, a virtual receptionist is also capable of taking on administrative duties including appointment scheduling, medical insurance verification, and taking incoming calls.
Geriatrics virtual assistant:
With society’s expected lifespan rising each decade, geriatric medicine is becoming more important than ever before. And this demand is going cause significant problems in the future. But you can start building a foundation for the future by teaming up with a geriatrics virtual assistant. Fully trained in the complex demands of geriatrics care, a geriatrics virtual assistant can liaise with patients and family members to assist with video calls, arrange appointments and deal with incoming queries.
Virtual scribe:
A medical scribe is an essential tool for any clinician, but they don’t need to be located in the same room as your medical professional. They don’t even need to be located in the same continent. Thanks to video and audio technology, a virtual medical scribe can assist any clinician in transcribing clinical data into the electronic health records. Best of all, a virtual scribe can easily attend appointments in real time yet maintain a discreet presence.
Virtual OB-GYN medical assistant:
With a wealth of knowledge in the OB-GYN field, a virtual OB-GYN medical assistant can make a real difference to your team. Physicians are suddenly freed from duties such as coordinating laboratory tests, ensuring consent forms are completed, and that electronic health records are accurately updated following consultations. Your OB-GYN professionals will then have the time to focus directly on patient care, and your patients will receive a more dedicated service.
Virtual medical biller:
One of the most vital elements of running a healthcare business is to establish good medical billing practices. But medical billing is a complex and labor-intensive task. As a result, many healthcare organizations struggle to stay on top of their medical billing. And this can spell danger for their finances. Thankfully, you can avoid this by hiring a dedicated virtual medical biller. They will ensure that claims are swiftly approved and paid with maximum accuracy.
Rheumatology virtual assistant:
With an increased demand for rheumatology services, clinicians working in the rheumatology field need all the help they can get. This means a rheumatology virtual assistant can play a pivotal role in helping clinicians tackle this demand. With a firm understanding of the complex terminology associated with rheumatology, a virtual assistant can quickly get to work with their clinicians’ workloads. This allows your rheumatologists to delegate their administrative duties and focus on their core priorities.
Working with Different Types of Medical Virtual Assistants
As you can see, there are numerous different types of medical virtual assistants available, so your every need is clearly covered. Nonetheless, these virtual assistants don’t grow on trees. And, considering they represent a modern staffing solution, not every business knows where to find them. But this doesn’t need to be a worry for your healthcare organization. The very fact that you’ve reached this part of the article means you know you’re in the right place. And Hello Rache is ready to help you take that next step.
Thanks to our vast experience working in the virtual assistant industry, we can help you find all these different types of medical virtual assistants. Our global talent pool is huge and we pride ourselves on finding the right individual for the right organization. So, don’t delay, get in touch with us today by clicking here.
