Meet the Hello Rache team
- 2016
Our founding physician, Dr. Carnett recognized a critical need for high-quality professionals virtual assistance in the healthcare industry.
- 2017
HelloRache was officially launched, providing highly qualified Healthcare Virtual Assistants® to medical clinics around the United States.
- 2020
A pivotal year for HelloRache as we reached a milestone of 1,000 virtual assistants. We also expanded our services with DHVA (Dental Healthcare Virtual Assistants) and VHVA (Veterinary Healthcare Virtual Assistants) to meet the growing demand in dental and veterinary clinics nationwide.
- 2022
We celebrated our 5th anniversary, marking half a decade of empowering doctors, nurse practitioners and healthcare professionals with reliable VA support.
- 2024
HelloRache® as we celebrate reaching 10,000 virtual assitants, a remarkable achievement that reflects our commitment to quality service across the healthcare industry.
Our Core Values
Client Commitment
Credibility and Trust
Community Culture
Our US Team
Mark Carnett, DO
Founding Physician & CEO
Teresa Carnett, DPM
VP of Training Development
Daniel Carnett
CMO/VP of Business Development
Megan Powell
Chief Operations Officer
Nick Powell
Chief Information Officer
Tori Carnett, RDH
Director of Dental Medicine
Scott Carnett
Director of Business Development
Ana Carnett
Director of Training & Development
Gregg Powell
Director of IT
Matthew Carnett, DVM, DACVD
Director of Veterinary Medicine
Ryan Asato, C(ASCP)
Project Manager
Tyler Meneghini
Software Engineer
Eugene Castillo
IT Support Specialist
Our Philippine Operations Team
Independent Professionals leading our 10,000-strong Filipino Workforce
Rache, RM, RN
Director of Philippine Operations
Lemuel, RN
Sales Operations Manager
Kimberly, RN
Lead Sales Manager
Miled
Sales Specialist
Gwen
Sales Specialist
Larissa
Sales Specialist
Ricky, RN
Marketing Specialist
Vince
Marketing & SEO Specialist
Vecint, RN
Lead Recruitment Manager
Ian, RN
Lead Recruitment Manager
Abbygale, RPm
Recruitment Specialist
Roan
Recruitment Specialist
Michelle, RMT
Recruitment Specialist
Allona
Recruitment Specialist
Abhie
Lead Training Manager
Domingo
Lead Training Manager
Odessa, RN
Training Accounts Manager
Glen, RN
Lead Training Coordinator
Louie, RN
Lead Training Coordinator
Gio, RMT
Lead Training Coordinator
Cez, RN
Lead Training Coordinator
Cindy
Training Coordinator
Raquel, RN
Training Coordinator
Camille, RN
Training Coordinator
Charmaine, RN
Training Coordinator
Jesse
Training Specialist
Kareen, RN
Training Specialist
Deanna, RMT
Training Specialist
Misty, RN
Training Specialist
Alvince
Training Specialist
Raniella, RPh, CPh
Training Specialist
Jan, RN
Training Specialist
Ben, RN
Training Specialist
Kristine
Training Specialist
Dominique, PTRP
Training Specialist
Gracy, RN
Training Specialist
Axle, RN
Training Specialist
Espi
Training Specialist
Pao, RRT
Training Specialist
Erl, RN, EMT-B
Training Specialist
Bea, DMD
DHVA Account Manager
Gianna, DMD
Dental Recruitment Manager
Paula, DMD
DHVA Training Specialist
Helene, DMD
DHVA Training Specialist
Justine
DHVA Training Specialist
Ruby
DHVA Training Specialist
Flora
DHVA Training Specialist
Bernadette, PTRP
Administrative Specialist
Ethel, RPm
DHVA Recruitment Specialist
Giselle
VHVA Account Manager
Lance, RPh
VHVA Training Coordinator
Leo, RN
Client Operations Manager
Hazeline, RN
Lead Client Account Manager
Venie, RN
Lead Client Account Manager
Kathleen, RPh
Lead Client Account Manager
Jamie, RN
Lead Client Account Manager
Diana
Client Account Manager
Patricia, RPh
Client Account Manager
Liselotte, RN
Client Account Manager
Sheila
Client Account Manager
Angelica, OTRP
Client Account Manager
Rosie, RPh
Client Account Manager
Moeissha, RMT
Client Account Manager
Gennelle, PTRP
Client Account Manager
Christina, RN
Client Account Manager
Mary, RPh
Client Account Manager
Louis, RN
HVA Operations Manager
Jam, RMT
Marketing & Communications Lead
Jenn, RMT
Lead HVA Account Manager
Charles, RN
Lead HVA Account Manager
Krisnell, PTRP
Lead HVA Account Manager
Freddie, PTRP
Administrative Specialist/Graphic Designer
April, RN
Lead HVA Account Manager
Francess, RMT
Lead HVA Account Manager
Elaine
HVA Account Manager
Nobi, RPh
HVA Account Manager
Christine, RMT, RTRP
HVA Account Manager
Andy
HVA Account Manager
Donna, RPh
HVA Account Manager
Jasmine, RND
HVA Account Manager
Marielle, RN
HVA Account Manager
Joynica, RPh
HVA Account Manager
Jazmine, RPh
HVA Account Manager
Kae, RPh
Audit & Compliance Manager
Nash, RPH
Audit & Compliance Coordinator
Charm, RMT
Audit & Compliance Specialist
Led
Billing & Payout Manager
Yang
Billing & Payout Manager
Eds
Billing & Payout Specialist
Jessica, RN
Billing & Payout Specialist
Denyse
Data QA Manager
Jeff
IT Support Coordinator
Joe
IT Support Coordinator
Ray
IT Support Specialist
Gerald
IT Support Specialist
Jake
IT Support Specialist
Teddy
IT Support Specialist
Kent
IT Support Specialist
Ronald
IT Support Specialist
Reymark
Application & Web Developer / Programmer
Gammalil
Application & Web Developer / Programmer
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