Family Owned & Operated Since 2017
Our founding physician, Dr. Carnett recognized a critical need for high-quality professionals virtual assistance in the healthcare industry.
HelloRache was officially launched, providing highly qualified Healthcare Virtual Assistants® to medical clinics around the United States.
A pivotal year for HelloRache as we reached a milestone of 1,000 virtual assistants. We also expanded our services with DHVA (Dental Healthcare Virtual Assistants) and VHVA (Veterinary Healthcare Virtual Assistants) to meet the growing demand in dental and veterinary clinics nationwide.
We celebrated our 5th anniversary, marking half a decade of empowering doctors, nurse practitioners and healthcare professionals with reliable VA support.
A landmark year for HelloRache® as we celebrate reaching 10,000 virtual assistants, a remarkable achievement that reflects our commitment to quality service across the healthcare industry.
Our Core Values
Client Commitment
We are dedicated to our clients’ success, ensuring that every interaction is backed by clear, open communication and reliable, consistent support.
Credibility and Trust
Trusted by thousands of clients across the U.S., we’ve earned lasting partnerships, with many clients returning year after year—a true testament to our quality service and excellent commitment
Community Culture
Our clients, team and Healthcare Virtual Assistants® are bound by a strong sense of community and shared purpose. We take pride in excellent company support ensuring that everyone feels valued and empowered, no matter which side of the globe you’re in.
Meet Our Hello Rache Family
US Team
Mark Carnett, DO
Founding Physician & CEO
Teresa Carnett, DPM
VP of Training Development
Daniel Carnett
CMO/VP of Business Development
Megan Powell
Chief Operating Officer
Nick Powell
Chief Information Officer
Tori Carnett, RDH
Director of Dental Medicine
Scott Carnett
Director of Business Development
Ana Carnett
Director of Training & Development
Gregg Powell
Director of IT
Matthew Carnett, DVM, DACVD
Director of Veterinary Medicine
Ryan Asato, C(ASCP)
Project Manager
Tyler Meneghini
Software Engineer
Eugene Castillo
IT Support Specialist
Philippine Operations Team
Independent Professionals leading our 10,000-strong Filipino Workforce
Rache, RM, RN
Director of Philippine Operations
Sales and Marketing
Lemuel, RN
Sales Operations Manager
Kimberly, RN
Lead Sales Manager
Miled
Sales Specialist
Gwen
Sales Specialist
Ricky, RN
Marketing Specialist
Vince
Marketing & SEO Specialist
Recruitment
Vecint, RN
Lead Recruitment Manager
Ian, RN
Lead Recruitment Manager
Abbygale, RPm
Recruitment Specialist
Roan
Recruitment Specialist
Michelle, RMT
Recruitment Specialist
Allona
Recruitment Specialist
Training
Abhie
Lead Training Manager
Louie, RN
Lead Training Coordinator
Raquel, RN
Training Coordinator
Kareen, RN
Training Specialist
Raniella, RPh, CPh
Training Specialist
Gracy, RN
Training Specialist
Domingo
Lead Training Manager
Gio, RMT
Lead Training Coordinator
Camille, RN
Training Coordinator
Deanna, RMT
Training Specialist
Jan, RN
Training Specialist
Dominique, PTRP
Training Specialist
Odessa, RN
Lead Training Manager
Cez, RN
Lead Training Coordinator
Clive, RPh
Training Coordinator
Charmaine, RN
Training Specialist
Misty, RN
Training Specialist
Ben, RN
Training Specialist
Glen, RN
Lead Training Coordinator
Cindy
Training Coordinator
Jesse
Training Specialist
Alvince
Training Specialist
Kristine
Training Specialist
Axle, RN
Training Specialist
Espi
Training Specialist
Pao, RRT
Training Specialist
Erl, RN, EMT-B
Training Specialist
Dental HVA
Bea, DMD
DHVA Account Manager
Gianna, DMD
Dental Recruitment Manager
Paula, DMD
DHVA Training Specialist
Helene, DMD
DHVA Training Specialist
Justine
DHVA Training Specialist
Ruby
DHVA Training Specialist
Flora
DHVA Training Specialist
Bernadette, PTRP
Administrative Specialist
Ethel, RPm
DHVA Recruitment Specialist
Veterinary HVA
Giselle
VHVA Account Manager
Lance, RPh
VHVA Training Coordinator
Client Account Management
Leo, RN
Client Operations Manager
Jamie, RN
Lead Client Account Manager
Sheila
Client Account Manager
Hazeline, RN
Lead Client Account Manager
Diana
Client Account Manager
Angelica, OTRP
Client Account Manager
Venie, RN
Lead Client Account Manager
Patricia, RPh
Client Account Manager
Rosie, RPh
Client Account Manager
Kathleen, RPh
Lead Client Account Manager
Liselotte, RN
Client Account Manager
Moeissha, RMT
Client Account Manager
Gennelle, PTRP
Client Account Manager
Christina, RN
Client Account Manager
Mary, RPh
Client Account Manager
HVA Account Management
Louis, RN
HVA Operations Manager
Jam, RMT
Marketing & Communications Lead
Jenn, RMT
Lead HVA Account Manager
Charles, RN
Lead HVA Account Manager
Krisnell, PTRP
Lead HVA Account Manager
Freddie, PTRP
Administrative Specialist/Graphic Designer
April, RN
HVA Account Manager
Francess, RMT
HVA Account Manager
Elaine
HVA Account Manager
Nobi, RPh
HVA Account Manager
Christine, RMT, RTRP
HVA Account Manager
Andy
HVA Account Manager
Donna, RPh
HVA Account Manager
Jasmine, RND
HVA Account Manager
Chloe, RPh, CPh
HVA Account Manager
Marielle, RN
Administrative Specialist
Joynica, RPh
Administrative Specialist
Jazmine, RPh
Administrative Specialist
Audit and Compliance
Gretchen, RN
Audit & Compliance Coordinator
Kae, RPh
Audit & Compliance Coordinator
Nash, RPH
Audit & Compliance Coordinator
Charm, RMT
Audit & Compliance Specialist
Billing and Payouts
Led
Billing & Payout Manager
Yang
Billing & Payout Manager
Eds
Billing & Payout Specialist
Jessica, RN
Billing & Payout Specialist
IT Support
Denyse
Data QA Manager
Jeff
IT Support Coordinator
Joe
IT Support Coordinator
Ray
IT Support Specialist
Gerald
IT Support Specialist
Jake
IT Support Specialist
Teddy
IT Support Specialist
Kent
IT Support Specialist
Ronald
IT Support Specialist
Reymark
Application & Web Developer / Programmer
Gammalil
Application & Web Developer / Programmer
Share your goals, and we'll match you with an HVA to make them happen
Share your business goals with us
We'll have a short meeting to understand your needs and match you with the best HelloRache Healthcare Virtual Assistant.
Meet and choose your VA
Evaluate and interview our top recommendations, confirming your VA only when you're completely satisfied.
Let's Unite
Begin onboarding and training your Virtual Assistant, and watch as they help you achieve your business goals.
Discover what Hello Rache can do for you and your practice
Tell us more & we will contact you within 24 hours