Increased Productivity
Providers using a Hello Rache Virtual Medical Assistant reclaim an average of 3 hours daily by offloading charting, calls, and administrative tasks.
Services
Your Dedicated Virtual Medical Assistant
A HIPAA-compliant, professionally trained medical assistant who works remotely alongside your team — handling documentation, patient communication, scheduling, and administrative tasks so you can focus entirely on patient care.
Hire a Virtual Medical ScribeMore Than a Virtual Assistant — A Clinical Partner?
A Virtual Medical Assistant is a dedicated, full-time or part-time professional who integrates directly into your practice's daily operations. Unlike generic virtual assistants, our VMAs have healthcare backgrounds, medical terminology training, and hands-on EHR experience.
Comprehensive Virtual Medical Assistant Services
From live scribing to patient outreach, your Virtual Medical Assistant handles the tasks that keep your practice running smoothly.
Patient Communication
Handle inbound and outbound patient calls, appointment confirmations, follow-up reminders, and secure messaging with professionalism and empathy.
Scheduling & Calendar Management
Optimize your appointment schedule, manage cancellations and waitlists, and ensure your calendar reflects your availability in real time.
Clinical Documentation
Complete, accurate clinical documentation including progress notes, procedure notes, referral letters, and discharge summaries — all using proper medical terminology.
Telehealth Coordination
Manage virtual waiting rooms, troubleshoot patient tech issues, prepare visit agendas, and document telehealth encounters seamlessly.
Inbox & Message Management
Triage patient portal messages, route clinical questions to providers, and respond to administrative inquiries — keeping your inbox under control.
Insurance & Prior Authorizations
Verify patient insurance eligibility, submit prior authorizations, track approval status, and handle denials and appeals on your behalf.
Why Healthcare Practices Choose Hello Rache
Not all virtual assistant companies are built for healthcare. Here's the difference.
Hello Rache VMAs
Other VMAs
We Work With Your EHR
Our VMAs are trained on all major electronic health record systems.
Epic
Athenahealth
eClinicalWorks
DrChrono
Practice Fusion
NextGen
Kareo
AdvancedMD
Allscripts
Greenway Health
ModMed
Cerner
The Impact on Your Practice
See measurable results from day one — more time with patients, less time on paperwork, and a healthier bottom line.
See How a Virtual Medical Assistant Can Work for Your Practice
Tell us about your practice and book a call at a time that works for you.
Schedule a Call