Services

Hello Rache ® Virtual Administrative Assistant

Professional medical scribing services from trained healthcare professionals

Why Choose Our Virtual Administrative Assistants

Our Healthcare Virtual Assistants® are specially trained to handle your administrative needs with expertise and care.

Foundational Training

Extensively trained in medical terminology, communication skills, and medical scribing with backgrounds in medical professions.

The Same Person

Work with the same assistant every day to build consistency and long-term working relationships.

HIPAA Training

All assistants are HIPAA certified with NBI background checks. Access their professional documents anytime.

Security & Tracking

Computer security audits and time tracking with mouse/keyboard activity monitoring for complete transparency.

What Are Some Virtual Administrative Tasks?

Doctors look for support from virtual medical assistants in these key areas:

Scheduling patient appointments and arranging referrals

General data entry such as EMR updates

Patient confirmations and reminders

Insurance documentation verification and processing

Greeting patients via video as they arrive

Handling patient queries efficiently

Enhanced Operating Hours

Thanks to the availability and flexibility of our Healthcare Virtual Assistants®, your practice can effectively operate after-hours and even on weekends.

Less crucial admin tasks can be completed off-hours, freeing up daytime hours for more urgent and important tasks.

Significantly Reduced Equipment Costs

Traditional staff require computers to complete their day-to-day tasks, which can be costly when factoring in equipment and maintenance.

With our Healthcare Virtual Assistants®, there's no need to provide equipment as they use their own, significantly reducing your overhead costs.