Graphic of virtual medical transcription workers

A Guide to Outsourcing Medical Transcription Services

With the technological advancements of the 21st century, there’s been a significant increase in the number of medical transcription services available. From dictation services to full-service transcription companies, there are now a variety of ways to get your medical transcription needs met. But with numerous options, how do you know which service is right for you?

This article will cover everything you need to know about outsourcing medical transcription services, including the types of services available and the benefits of using them.

What is medical transcription?

Medical transcription is the process of converting spoken words into written text. This can include dictation from doctors or other medical professionals, as well as recordings of patient visits, discharge summaries, and more. The transcribed text is then used for a variety of purposes, such as creating patient records, billing insurance companies, and more.

Graphic of virtual medical transcription workers

There are various medical transcription services available, each with its own features and benefits. Many medical offices and hospitals outsource their transcription needs to save time and money and guarantee accuracy. In fact, there were nearly 52,400 medical transcription job openings in 2020. There is a vast range of transcription services, so it is essential to do your research to find the best fit for your medical practice.

Contact Hello Rache to learn more about virtual scribe services and how they work.

Key factors to consider when outsourcing medical transcription services

Medical records are significant data sources and ensure that your patients’ most crucial data is readily available to help assess their health when required. For such a delicate and ever-changing entity as health, accuracy is paramount to safeguarding their health and allowing them to receive the best care possible. However, medical transcription of this information is not always straightforward and is undoubtedly not a swift task.

Due to the need for accuracy and the complex medical terminology involved, doctors can find themselves investing too much of their attention into charting patient notes onto a computer rather than engaging directly with their patients. While this helps to keep patient information up to date and correct, it is at the expense of a connection with the patient at a time when they may need close attention to counter any worries they may be harboring over their visit.

Ultimately, this perfect storm of factors, including the need for absolute accuracy, the use of difficult medical terminology, and the importance of doctor-patient interaction, makes it abundantly clear that a professional outsourcing service is best suited to handle your practice's transcription needs. 

With access to experienced talent in the medical transcription field, these services will help to take some of the burdens off your shoulders by providing cost-effective, high-quality, and accurate transcriptions that are returned to you in a timely manner. It’s important, however, to consider the following key factors to ensure that you make the best decision for your practice.

Turnaround time

If your medical transcription service cannot provide you with transcripts promptly, it will only slow down your workflow further and ultimately hinder the care you provide your patients. A good transcription service will be able to offer you a range of turnaround times to suit your needs.

Ease of use

When you are already bogged down with a heavy workload, the last thing you need is to deal with a complex and user-unfriendly transcription service. Look for a service that offers a simple and easy-to-use platform to make your life as easy as possible. Hello Rache is the leading provider of stress-free medical transcription services.

Graphic of virtual medical transcription workers

Transcription industry

As the need for medical transcription services has grown, so has the number of organizations offering such a service. However, not all of these services are equal. When looking for a transcription service, be sure to check out their industry experience and whether they have any specific experience in the healthcare industry or with your medical specialty.

The last thing you want is a transcriber with no medical knowledge try to dissect medical jargon on the fly.

Benefits of taking your medical transcription services online

If you're a primary care physician, chances are you've thought about outsourcing your medical transcription needs. After all, with the ever-increasing demands of patient care, it can be difficult to find the time to complete this important task.

Some of the benefits of taking your medical transcription services online include:

Virtual scribes are dedicated

Securing a position as a virtual scribe for Hello Rache is an exciting prospect for those operating in the Philippines, thanks to the highly favorable wages on offer. As a result, scribes tasked with completing medical transcription jobs know that it is in their best interests to deliver their very best. And this ensures attention to detail and a high level of accuracy, which will provide the electronic health record (EHR) with all the essential information and guarantee that it can be quickly retrieved in the future.

Enhanced doctor/patient relationships

Patients go to see doctors with a whole range of queries and worries, so there is a real need for the doctor to be able to provide both a level of medical and personal support. 

However, if a doctor’s head is buried in a computer screen as he furiously types to keep up with the pace of conversation, it will not engender much faith on the patient’s behalf. The presence of a Healthcare Virtual Assistant to take care of the medical transcription allows the doctor to focus fully on listening and dispensing advice to help reassure the patient.

There’s no security risk

An individual’s medical records contain some of the most sensitive data available regarding themselves, so the need for tight data security is of the utmost importance. And for a doctor to share this information with a scribe requires a lot of trust. Accordingly, many doctors feel as though the best option is to retain sole control in these situations. 

Unfortunately, this approach does not provide long-term benefits as we have already covered. However, help is at hand from Hello Rache; all of our virtual assistants are fully vetted to be HIPAA compliant, and we believe this guarantees peace of mind when it comes to data security.

Medical transcription outsource benefits

Cost savings

One of the most noteworthy benefits of outsourcing medical transcription services is cost savings. When you outsource your medical transcription needs, you only pay for the services you need when you need them. With the average salary for a medical transcriptionist falling around $30,100 per year, outsourcing through Hello Rache can result in noticeable cost savings.


Outsourcing your medical transcription services also provides you with more flexibility. You can choose from a variety of transcription services, depending on your specific needs. This allows you to customize your transcription services to meet the changing needs of your practice. 

Improved accuracy

When you outsource your medical transcription services through the right company, you can be assured that your transcribed documents will be accurate and free of errors. This is because leading transcription companies use state-of-the-art speech recognition software to convert your audio files into text. This software is constantly improving, which means that the accuracy of your medical documents will also improve. And of course, all documents are proofread by experienced medical transcribers with experience in the relevant field of medicine.

Time savings

When you outsource your medical transcription services, you will save time. This is because you will no longer have to spend time training and managing an in-house staff of transcriptionists. In addition, you will no longer have to listen to audio files and type out the transcribed text yourself. This can free up several hours each week as well as mental energy, which you can use to see more patients or take care of other tasks.

Improved customer service

When you outsource your medical transcription services, you can improve your customer service. How? It’s simple, you’ll have more time to focus on your patients and practice as a whole. Improvements can be as simple as answering the phone quicker or being able to see more patients in a day, or just being able to engage patients with more focus and energy.

Medical billing and coding

One of the biggest headaches medical providers face is billing and coding. This process can be time-consuming and complex. However, when you outsource your medical transcription services, you ensure the documents are coded correctly, saving you time and money.

Get medical transcription services tailored to your practice

Medical transcription services are crucial for doctors to be able to provide a high level of care and support for their patients. By outsourcing these services, doctors can focus on their patients and leave the transcription duties to a professional. 

Finding a reputable and reliable transcription company is crucial to ensure you get the services you need. At Hello Rache, we understand the importance of medical transcription services and are here to help.

Hello Rache is the best solution for your medical transcription needs. As the original outsourcing provider in the industry, you can trust that our services are of the highest quality. If you are inclined to learn more about our virtual scribe or Virtual Administrative Assistants, please contact us directly for additional information.